Privacy Policy

Last updated: January 2025

SKOLR Pvt. Ltd. ("SKOLR", "we", "us") is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and safeguard data when you use the SKOLR Platform.

1. Information We Collect

• Account Information: Name, email address, phone number, profile photo, country.
• Learning Data: Courses enrolled, progress, quiz scores, certificates earned.
• Payment Information: Transaction ID, payment method type (no card numbers stored by SKLOR).
• Technical Data: IP address, device type, browser, pages visited, session duration (via analytics cookies).
• Communications: Messages sent to instructors or support team via the Platform.

2. How We Use Your Information

• To create and manage your account
• To process payments and issue invoices
• To personalise your learning dashboard and course recommendations
• To send transactional emails (enrolment confirmations, certificates, password resets)
• To send marketing communications (you may unsubscribe at any time)
• To improve Platform performance and user experience
• To comply with legal obligations

3. Data Sharing

We do not sell your personal data. We may share it with: payment processors (Razorpay), analytics providers (Google Analytics), cloud hosting providers (AWS), and internship partners — but only with your consent for placement purposes.

4. Data Retention

We retain your account data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time.

5. Your Rights

Depending on your jurisdiction, you may have the right to: access, correct, or delete your personal data; withdraw consent; object to processing; lodge a complaint with a data protection authority.

6. Data Security

We implement industry-standard security measures including SSL encryption, firewalls, and regular security audits to protect your data.

7. Children's Privacy

The Platform is not directed at children under 16. We do not knowingly collect data from minors.

8. International Transfers

Your data may be processed in India, Australia, or other countries. We ensure appropriate safeguards are in place for all international transfers.

9. Contact

Data Privacy Officer, SKOLR Pvt. Ltd.
Level 12, 222 Pitt Street, Sydney NSW 2000, Australia
Email: info.sklor@gmail.com