Refund Policy

Last updated: January 2025

At SKOLR, we are committed to your learning success. If you are not satisfied with a purchase, we offer the following refund options.

1. Online Courses — 7-Day Money-Back Guarantee

If you are unsatisfied with a course for any reason, you may request a full refund within 7 days of purchase, provided that:

• You have not completed more than 20% of the course content
• You have not downloaded any course resources or certificates
• The request is submitted via the "My Courses" section or by emailing info.sklor@gmail.com

2. Internship Programs — No Refund After Onboarding

Internship program fees are non-refundable once the onboarding session has been completed and company placement has begun. Cancellations before onboarding are eligible for a full refund.

3. Bundle Purchases

Bundles and combo packs are eligible for a refund only if no course within the bundle has been accessed beyond 20% completion.

4. Promotional and Discounted Courses

Courses purchased at a promotional price of ₹499 or below (or AUD equivalent) are not eligible for refunds.

5. Refund Processing Time

Approved refunds are processed within 5–7 business days and returned to the original payment method. SKLOR does not refund payment gateway charges.

6. How to Request a Refund

Email info.sklor@gmail.com with subject line "Refund Request — [Order ID]". Include your registered email, order ID, and reason for the refund.

7. Contact

SKOLR Support Team
Email: info.sklor@gmail.com
Hours: Monday–Friday, 9 AM–6 PM IST / 1:30 PM–10:30 PM AEST